I cannot access my account. It is linked to a personal account

Question

Is it possible to speak to a person as I need to stop my account as the business is closing

Answer 1

You can follow along here.
https://support.microsoft.com/en-us/help/12412/microsoft-account-how-to-close-account

Also try using the Open Get Help app here, do the microsoft bot dance and you'll eventually get to chat with microsoft account support.
https://support.microsoft.com/en-us/contactus/

--please don't forget to Accept as answer if the reply is helpful--

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Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management

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