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Emails not working Error Code: CAA2000C

Anonymous
2024-02-03T18:36:47+00:00

Hi All

I am having a problem with my email & Teams.

I have been locked out of my work emails on my computer and phones. It asks me to login and then gives me an error code: CAA2000C

I need to resolve this asap

Thanks in advance

Windows for home | Windows 10 | Microsoft Store

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  1. EmilyS726 234.5K Reputation points Independent Advisor
    2024-02-03T19:19:33+00:00

    Hello Ahmed, this is Emily.

    If you have the issue on both computer and your phone, this is not a Windows issue. You will need to contact your organization IT department, give them the error code, typically there's more information about the error on the page you received this CAA error. They should know what to do. If not, tell them to remove your computer and your phone off Intune device manager. Then you can try again on your device.

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