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Microsoft Email Log In

Anonymous
2024-02-15T21:57:08+00:00

When I log in to my Microsoft Email via the web browser, I constantly see a prompt asking if I want to stay signed in. I keep clicking NO and it just will not stop asking me. Every time I log in. It's a pain. When will it be fixed?

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-02-15T22:40:08+00:00

    Hi, Carolyn. I'm Robinson, and I’m happy to help you today.

    Usually, this problem is caused by cached information on the browser, clearing the browser cache should fix this problem.

    1-Open the browser then press Ctrl+Shift+Delete

    2-Change the time range to "All time"

    3-Check all options then click on the Clear button.

    4-Relaunch the browser and check if the problem was fixed

    Alert: This procedure will delete all cached files including saved passwords and autofill information.

    If the problem persists, it could be a setting on the browser that is preventing to save your selection. Which browser are you using? Are you using any third-party antivirus?

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