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update issue

Anonymous
2024-02-18T07:08:53+00:00

So im trying to apply some windows updates but getting the 0x80070017 error so i was searching for an answer on the internet and found something called system file checker and decided to follow it that brings me to this issue i present down there i hope you can help me here fast because i think lack of those updates kinda slows my PC down

C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool

Version: 10.0.19041.3570

Image Version: 10.0.19045.3570

[== 3.8% ]

Error: 23

Błąd danych (CRC).

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2024-02-18T09:57:35+00:00

    Thanks for getting back! Based on the Error 23 (cyclic redundancy check), it appears data used by the tool is damaged or unusable. We'll need to address this corruption to move forward.

    Please close the command prompt and Disconnect from the internet then follow below steps:

    1. Run offline ChkDsk scan

    Open command prompt once more as administrator, type the command below then hit Enter:

    chkdsk /offlinescanandfix

    Restart your PC then proceed with the next commands: One at a time.

    Open command prompt as administrator, type the command below then hit Enter:

    dism.exe /image:C: /cleanup-image /revertpendingactions

    dism.exe /online /Cleanup-Image /StartComponentCleanup

    Restart Windows and boot into safe mode: https://support.microsoft.com/en-us/windows/sta...

    Under safe mode, Open command prompt as administrator, type the command below then hit Enter:

    sfc /scannow

    Restart your PC again and boot your PC normally. Check if you can run below command successfully:

    Open command prompt as administrator, type the command below then hit Enter:

    dism.exe /online /Cleanup-Image /RestoreHealth

    Thank you.

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  2. Anonymous
    2024-02-18T09:25:04+00:00

    But the scan you said is ongoing it really isnt it just gets stuck there and going nowhere showing the error 23 following several guides following the errors 0x80070643 and 0x80070017 that i get when trying to update my windows i got to the point when im required to eun a command DISM.exe /Online /Cleanup-image /Restorehealth but that just isnt working how it should showing the error i mentioned Error: 23 and i need help to fix it

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  3. Anonymous
    2024-02-18T07:54:19+00:00

    Hi Aizenek. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

    The commands you ran, SFC and DISM, are used to repair corrupted system files that can cause various issues. However, it appears the DISM scan is still ongoing. Please allow the scan to finish completely. If the issue persists after the scan finishes, you can try the following suggestions. Go to Settings > Update and Security > Windows Update. Do you see KB5034441 trying to install?

    Method 1: Run the Windows update troubleshooter

    Click the Start Menu> Go to settings(gear icon) > Update and Security > Troubleshoot > Other troubleshooters.

    Next, under Most Frequent, select Windows Update and click on Run > Follow the screen prompt

    Method 2: Reset Windows Components

    Enter "Command Prompt" into the Windows search box, then right-click and select "Run as administrator" to proceed. After the Command Prompt opens, input the following commands and press Enter after each:

    net stop bits

    net stop wuauserv

    net stop appidsvc

    net stop cryptsvc

    Ren C:\Windows\SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start bits

    net start wuauserv

    net start appidsvc

    net start cryptsvc

    Restart your PC then try to update again.

    I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you

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