Windows update error code 0x800703e6

Question

Hi, I'm experiencing problems with windows update error code 0x800703e6 , have already tried every fix I could find online but nothing is working so far. Any suggestions?

Answer 1

Hi Anthony,

Thanks for updating me. The next step would be performing a reset and choose keep your files.

Note: It will delete all of non MS apps or preinstalled apps. Please check the link below on how to perform a reset:

https://support.microsoft.com/en-us/windows/giv...

Please let me know how it goes.

Thank you,

Christine

Answer 2

Hello Christine,

I've completed the steps as mentioned above but the installation has failed.

What should I do ?

Thank you for your time once again,

Anthony

Answer 3

Hi Anthony,

Thanks for your response. Appreciated. I will suggest you to perform in place upgrade or run a repair. In place upgrade will install the new features or available updates for Windows it will also fix corrupted system files. Kindly check the steps below:

How to perform in place:

https://www.youtube.com/watch?v=9BWh0YRmnT8

Please go to:

https://www.microsoft.com/en-us/software-downlo...

Note: Please disable 3rd party anti virus

Under Create Windows 10 Installation Media

Click Download Tool Now

Click on Run

Allow the User account Control

Read the License Terms and hit Accept if you agree

Choose Upgrade this PC now and hit Next

Please make sure that it shows keep files and apps and hit Next

This may take sometime depends on your connection or the performance of your device.

Please let me know the result.

Thank you,

Christine

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Answer 4

Hello Christine,

I'm currently running Windows 10 Version 22H2 (OS Build 19045.3324).

1. I have already run the troubleshooter and it can't seem to find any issues.

2)

3)

As you can see I can't run the sfc scannow command. I have tried a couple of times and searched for a solution but couldn't find anything working.

Please guide me through the next steps.

Thank you in advance,

Anthony

Answer 5

Hi Anthony,

I'm Christine, a Windows user like you. I can see here that you're experiencing Windows update error. No worries, I'll do my best to help you.

May I know the version or build of Windows that you're running? (Please press Windows key+R and type winver and hit enter)

Please check and follow the steps below:

1. Windows Update Troubleshooter

Windows 10

Please Click Start menu and choose Settings

Hit Update and Security then Troubleshoot

Choose Additional troubleshooters

And select Windows Update

Finally, Run the troubleshooter

2. Reset Windows update services:

Please click start menu and type cmd, right click on it and choose run with admin

Kindly type the command lines below and hit enter:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Please check if the issue persists.

3. Please try to run the sfc scannow to check if there's a corrupted system file. Kindly follow the steps from the link below:

Please click start menu and type cmd, right click on it and choose CMD with Admin.

Type sfc /scannow and hit enter. NOTE: There's a space between c and /

https://support.microsoft.com/en-us/topic/use-t...

Please restart andcheck if the issue persists.

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,

Christine L

Independent Advisor