Microsoft Team not syncing new password when user change new password on AD

Question

Microsoft Team not syncing new password when user change new password on AD

OK VEASNA 21

Hi There,

I have the issue related to Microsoft team not sync new password when AD user changed new password(When user expired password 90 days and changed new password).

Can you help to advice and share the solution ? what is the root cause ?

OK VEASNA 21 Reputation points

2020-06-27T05:41:26.527+00:00

So, we removed and Installed Microsoft team then it synced password back and login automatically. We have around 10 of 100 users have got this issues.

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OK VEASNA 21 Reputation points

2020-06-27T05:41:26.527+00:00

So, we removed and Installed Microsoft team then it synced password back and login automatically. We have around 10 of 100 users have got this issues.

Answer 1

Manu Philip 20,491 MVP Volunteer Moderator

Hi @OKVEASNA-0531,

Clearing the cache would help also. Please instruct the users to clear the cache contents of the folder %appdata%\Microsoft\Teams\Cache

Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion

Regards,

Manu

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