Windows update keeps on causing blue screen

Question

I noticed that windows had an update so I naturally updated it immediately, but while windows was configurating it suddenly blue screened and now it just keeps on causing blue screens, and whenever I enter recovery mode theres no "Advanced" option there is only "Press enter to try again" and "press F8 for start up settings. What should I do?

Answer 1

Find another working computer then download the Media Creation tool (Click Download tool now). Use the tool to "Create installation media (USB flash drive at least 8GB in size) to install Windows 10". Instructions inside the link.

Note: Please make sure to uncheck the "Use the recommended options for this PC" box.

https://www.microsoft.com/en-us/software-downlo...

Please try checking the link below for more details.

https://www.tenforums.com/tutorials/2376-create...

Insert the USB Installation media into your computer. Please change the boot order in the Bios Settings. Boot your PC from the Installation Media you created.

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

I see, can you provide some steps on how I can create windows 10 installation media? If you dont mind that is.

Answer 3

Sorry, the Windows 8 Pro Installation DVD will not work. Please, if you can create Windows 10 USB Installation media on a family member or friend's computer near you.

Answer 4

Hello John,

Thank you for replying although I dont have a windows 10 usb installation or dvd only a windows 8 pro installation dvd, will it still work if I use said dvd?

Answer 5

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

I suggest you find another computer if available then perform Option 5 in the link below.

https://www.tenforums.com/tutorials/2294-boot-a...

Windows will boot into the Recovery Environment

Select Troubleshoot > Advanced Options > Uninstall Updates

Uninstall latest quality update

If this doesn't work, Select Troubleshoot > Advanced Options > System Restore

Select the restore point at an earlier date where everything is still working.

Click Next then Finish

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.