Update wont load

Question

Calling on forum techs, Im in athe middle of a confusing dilemma . Checked windows update today , an update was available , HP Inc. - HIDClass - 2.1.17.3 , went to download , started downloading , then down load failed . Pressed retry , same result . Restarted pc , tried again , same result .The following error code came up each time , Download error - 0x80248007 . First time Ive had problems with updates in a long time . My question is , is this a hackers work , or if update is real , is it an important update , and is there a means to resolve it . Im pretty computer savvy , but nowhere near a tech .

Answer 1

Great! I'm glad to hear that you found this information useful and that your issue has been resolved.

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Answer 2

Success , paused windows updates last night ( updates wouldn't re-run check , today , ran updates trouble-shooter , pulled up updates after , was up to date ) . My thanks for helping me solve this dilemma .

Answer 3

Have Window 11 , trying Troubleshooter today before work . Command codes unnerve me to use . Am nowhere near tech skills , have Associates degree in Basic computer sciences ,. After post last night , under Command Prompt , sfc /scannow , no issues in files .

Answer 4

Hi. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

What version of Windows are you using? (Press Windows + R and then type "WINVER," and hit OK.

Windows Update error code 0x80248007 may be due to missing files, network issues, software conflicts, and many more reasons. You can try the following solutions to fix this issue:

Method 1: Run the Windows update troubleshooter

Click the Start Menu> Go to settings(gear icon) > System > Troubleshoot > Other troubleshooters.

Next, under Most Frequent, select Windows Update and click on Run > Follow the screen prompt

Method 2: Reset Windows Components

Enter "Command Prompt" into the Windows search box, then right-click and select "Run as administrator" to proceed. After the Command Prompt opens, input the following commands and press Enter after each:

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Ren C:\Windows\SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

Restart your PC then try to update again.

I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you