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windows installation failed

Anonymous
2024-02-25T22:49:20+00:00

i just set up a new pc and trying to install windows using a usb drive, but after the installation, windows keep restarting and rebooting, so i reinstall windows like 5 times and i get a message saying the computer restart unexpectedly, windows installation cant complete, when i try to install the windows on another computer using the same method and the same SSD, the process went smoothly. could it be my power supply because i'm using a very old 650w psu. i've been trying to switch a new motherboard, rams, driver, but it doesn't seem like it worked You said: i've been trying to switch a new motherboard, rams, driver, but it doesn't seem like it worked

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2024-02-26T08:23:46+00:00

    Hello, Truong Dang.

    Welcome to Microsoft Community.

    Based on the description, it seems like you are encountering issues with the normal installation of Windows 10.

    I have some suggestions for you to try.

    1. Try creating a new USB boot drive.
    2. Try using a different USB drive.
    3. Try resetting the motherboard BIOS (Please refer to the official website of your motherboard manufacturer for specific instructions.).
    4. When installing, use the USB ports on the motherboard instead of the USB ports on the computer case.
    5. Try replacing the power supply with a new one.
    6. Try installing Windows 11 to check if it can be installed normally (If your computer supports Windows 11).

    Please provide these details so that I can help you resolve your issue more effectively.

    Best regards.

    Malygos - MSFT | Microsoft Community Support Specialist

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