Display/Resolution Problem

Question

Hello, I have a brand new Lenovo IdeaPad Pro 5 laptop with Windows 11 which I bought recently, and I've been facing a really weird problem: I sometimes can't change resolution because the option is grayed out: I enter the display settings, right before the resolution settings, at the top it shows me "Select a display to change the settings for it. Drag displays to rearrange them." and the option "Show only on 2" keeps being selected automatically and as a result the resolution settings being grayed out, in addition to that, I can't change it to display 1 and make it the main one - it's also grayed out. Anyways, when I change it to "Show only on 1" it changes the resolution and scale of my laptop and then it lets me changing resolution settings, and the sentence of selecting displays I mentioned before disappeared.

The really weird thing is I don't understand what does it even mean, if I have a laptop with Intel Iris Xe Graphics, and the GPU of it is NVIDIA RTX 4050, which display should my laptop run? Why the main display stuck on option 2? I really don't understand in those things but sometimes I turn on my laptop and suddenly the resolution and scale is changing, or just the settings being grayed out, and I really don't know what's going on.

I must say that sometimes my laptop display have some flickers, but it happens rarely.

I tried to update both of intel and nvidia drivers but it doesn't look like helping.

I hope you guys kinda understood my issue and would like to get some advices! Thanks in advance!

Answer 1

Hi ,

I am Ivan, I will help you with this.

This is strange, the only thing I can think of is that if you have the Hybrid mode system, it is certain that the laptop's monitor always goes through the Intel internal graphics driver, in which case you would be able to change resolution and configuration to keep using the extender if you are using a second one. screen if possible.

Take a screenshot of the video settings and device manager and post it here.

Independent Advisor - Community

Thanks

Answer 2

I actually didn't understand your answer... What do you want me to do by that?

Answer 3

By default, win 11 update auto updates only critical win updates, and nothing else unless you have made the mistake of selecting the "Get latest updates" option, and if you have turn it off.

You obtain both Bios & Drivers updates from the PC Maker, there should be a shortcut on your system to that makers update utility, and no other source.

In your case the built in Lenovo update utility, Vantage