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Bugcheck crash

Anonymous
2024-02-19T21:18:52+00:00

My system is freezing followed by a bluescreen crash since the most recent Windows 11 update. I've scanned for memory issues but that all comes back clean. It only seems to happen when I have the Riot client up.

The event viewer is showing its a bugcheck, and the string in the details is "The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff80513f1c340, 0x0000000000000000)."

Any help would be appreciated.

Windows for home | Windows 11 | Performance and system failures

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  1. Igor Leyko 111K Reputation points Independent Advisor
    2024-02-20T19:56:53+00:00

    Dump says: the IO manager has caught a misbehaving driver - WiseTDIFw64.sys. Seems it is a part of Wise System Monitor, please update or uninstall this tool.

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  2. Anonymous
    2024-02-20T02:41:34+00:00

    My pc got stuck in a boot loop after I ran that, had to revert to a couple days ago, added the new dump file to the drive

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  3. Igor Leyko 111K Reputation points Independent Advisor
    2024-02-20T01:08:37+00:00

    Dumps show memory data corruption. Please use driver verifier to gather additional information. https://support.microsoft.com/en-us/help/244617...

    Run

    verifier /standard /all /bootmode resetonbootfail

    command, reboot PC and use it as usual (it will be slower). If blue screen happens please share memory dumps to OneDrive for analysis.

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  4. Anonymous
    2024-02-19T22:27:14+00:00

    DMP and MSinfo

    Included the two DMP made from crashes today

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  5. Igor Leyko 111K Reputation points Independent Advisor
    2024-02-19T21:56:29+00:00

    Hi Rick,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    Please update all ant-cheats you may have.

    Share memory minidumps to OneDrive for analysis.

    https://answers.microsoft.com/en-us/windows/for...

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