Surface book 3 randomly crashes

Michael Worku 1 Reputation point

I just bought the surface book 3 a couple of days ago for school, and on day one I noticed a glaring issue. The surface book 3 randomly crashes without warning. The crashes aren't due to the the laptop being over heating because the highest temperate I felt it at post crash is room temperature and I have yet to use the laptop in intensive programs. It's a great product, but I can't go one day without losing files due to it freezing and having to reset the thing. Is there a way to fix this?

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  1. Leon Laude 85,721 Reputation points


    Surface is currently not supported in the Q&A forums, the supported products are listed over here (more to be added later on).

    You can ask the experts in the dedicated Surface Book 3 forum over here:

    (Please don't forget to accept helpful replies as answer)

    Best regards,

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