Website Elements not Loading Properly

Question

I am having some issues recently with my web browser, Chrome. When I go to a website, for example gradescope, the elements do not display correctly. I am not using any extentions.

However, after I reload the website, it becomes normal:

Also, I have another issue for a few months where when I press ctrl + shift + h, it is supposed to open the recently closed tab, but it does not work now. There are no other applications using this shortcut. I use google dns, if that helps. I resetted my browser already, reinstalled it, basically done everything.

Please help :)

Answer 1

Hi Pikachu314159,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

It seems like you're experiencing some browser-related issues with Google Chrome. Here are some steps you can try to troubleshoot and resolve the problems:

• Disable Hardware Acceleration:
  • Open Chrome settings.
  • Scroll down and click on "Advanced."
  • Under the "System" section, toggle off "Use hardware acceleration when available."
• Create a New User Profile:
  • Sometimes, issues can be related to the user profile. Create a new user profile in Chrome and check if the problems persist.

As for the issue with the keyboard shortcut for reopening closed tabs, it could be due to a change in the default shortcut or a conflict with another program.

I recommend trying a clean boot which starts Windows with a minimal set of drivers and startup programs. It can be used to determine whether a background service or program is interfering or causing a problem. How to perform a clean boot in Windows - Microsoft Support

These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step.

I hope this helps.  If there is anything not clear, please do not hesitate to let me know.

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist