WHEA ID 46

Question

Hi!

Recently i've changed the motherboard, CPU and RAM on my PC, after which, my computer has been randomly giving me the BSOD when playing games, when checking Event id for the cause of the crash the following error is produced with event id 46:

A fatal hardware error has occurred.

Component: Memory

Error Source: Machine Check Exception

The details view of this entry contains further information.

the following Minidump file was produced following the crash: 022624-7000-01.zip
anyone has any idea whats causing the crash? i've tried checking the cooling systems and everything works fine, and i've changed the RAM but the crashes still happen.

Answer 1

Thanks for the clarifications.

This minidump also indicates that the crash was caused by a driver associated with the AMD processor.

I suggest you use the free MemTest86 tool for a deep check of your RAM.

https://www.memtest86.com/download.htm

The deep scan can take a long time, depending on how much RAM you have. So do it at a time that suits you.

Feel free to ask back any questions. Click on the "Reply" button below my reply.

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Answer 2

i updated both the motherboard BIOS and the chipset drivers but still got a BSOD,
here is the minidump of the last crash: 022624-7046-01.zip
the last Processor i used was a AMD Ryzen 5 3600
the last motherboard i used was a B450 TOMAHAWK MAX

Answer 3

Thanks for the clarification

Windows can adapt to hardware changes. However, there are some cases where the system may no longer boot or experience BSOD problems. It is usually necessary to perform a clean install if the system does not boot or becomes unstable in this scenario.

However, I suggest doing the following:

• Go to the support area of the MSI website and search for the model of your new motherboard. Then, download the latest chipset drivers and install them.
• I noticed that the new motherboard BIOS is outdated. I suggest you update it by following MSI's instructions.

Then, see if the system will work stable.

If the BSOD persists, send the minidump created by it and clarify the following:

What was the old motherboard?

What was the old processor?

Feel free to ask back any questions. Click on the "Reply" button below my reply.

Answer 4

hi, this was the only minidump file generated, no i did not perform a clean install of windows following the hardware change.

Answer 5

Hi. I'm David, and I'm happy to help you.

The minidump indicates that the crash was caused by a driver associated with the AMD processor.

You only sent one minidump. Was this the only one available?

If you have more minidump files, send them. Perhaps they have relevant information.

Also, please clarify the following:

Did you perform a clean install of Windows after changing the motherboard, CPU, and RAM?

I await your reply. Click on the "Reply" button below my reply.