Bluetooth driver missing in update again

Question

Bluetooth driver missing in update again

Anonymous

my computer updates when I'm at work or away and i just got home and turned my computer on and what do you know my Bluetooth driver is missing again... like Microsoft wth. this is the 5th time yall have forgot the Bluetooth drivers in an update. kind of annoying

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Answer 1

Hi, good day! I'm John DeV a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Shutdown your computer

Unplug the power cable from the computer for 30 minutes, then plug it in again and turn on.

Run the Bluetooth Troubleshooter

Press Start then click Settings (Gear icon)

Select System > Troubleshoot

Click Other troubleshooters

Select Bluetooth then click Run this troubleshooter

Press Windows key+R to open Run then type: services.msc

This will open Services app

Find Bluetooth Support service in the list

Right click it then select Restart

Right click it again then select Properties

Click General Tab, in the Startup Type option, choose Automatic in the drop down list.

Click Apply and OK.

Restart your computer.

Please try to turn off Fast startup

Press Start then search Control panel

Under View by > select Small icons

Select Power Options

On the left side, Click "Choose what power buttons do"

Click "Change settings that are currently unavailable"

Under Shutdown settings > Turn off fast startup

Power off the system then pull the power cable from the computer, wait for 15 minutes.

Power back on

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

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Bluetooth driver missing in update again

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