Hi,
Kayece here, An Independent advisor and a user just like you. I will be happy to assist you today.
I am sorry that you have experienced this issue. Please perform the following steps below. If the first step does not work, please proceed to the next step.
*Perform a Startup Repair
-Restart your PC while holding the SHIFT button
-Advanced Startup option will open on the boot.
-Go to Troubleshoot> Advanced Options > Startup Repair
*Uninstalled the recent updates
-Restart your PC while holding the SHIFT button
-Advanced Startup option will open on the boot.
-Go to Troubleshoot> Advanced Option > Uninstall Updates
-Click on "Uninstall the latest quality update" and then click "Uninstall quality update" on the next screen.
*Perform System Restore.
-Restart your PC while holding the SHIFT button
-Advanced Startup option will open on the boot.
-Go to Troubleshoot> Advanced Option > System restore
-Select a restore point and click on next to restore
*Perform Reset PC.
-Restart your PC while holding the SHIFT button
-Advanced Startup option will open on the boot.
-Go to Troubleshoot> Advanced Option > Reset this PC.
-Follow the on-screen instructions
If you are unable to go to the advanced option, try to access it through sign-in or Windows Recovery Environment.
Sources: https://support.microsoft.com/en-us/windows/rec...
If you need more help, let me know.
Stay Safe!