![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Hi Pranjal,
I'm Sumit, here to answer your query at the Microsoft Community.
Right-click Start>Run.
Type in msinfo32 and press enter.
Take a screenshot of the System Summary window and post it in the next reply.
Touch pad not working
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
my Lenovo ideapad 3's touchpad was having issues since a long time right click wasn't working and instead it does left click i tried everything from bios update to uninstalling driver then restarting laptop but nothing changed
i only got this[i did updated my laptop from windows 10 to 11]
Device settings for HID\FTCS0038&Col02\5&489cf52&0&0001 were not migrated from previous OS installation due to partial or ambiguous device match.
Last Device Instance Id: USB\VID_24AE&PID_2010&MI_00\6&1c108161&0&0000
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Location Path:
Migration Rank: 0xF000FFFFFFFFF120
Present: false
Status: 0xC0000719
Windows for home | Windows 10 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.