wireless mouse not working with windows 11

Anonymous
2024-02-19T19:51:50+00:00

My wireless mouse with windows 11 is not working

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. John Jefferson Doyon 49,235 Reputation points Independent Advisor
    2024-02-19T21:19:39+00:00

    Hi there, I am John J.D., a fellow Microsoft user like you.

    I understand you're experiencing issues with your wireless mouse. Could you provide me with more details about the problem?

    Have you already ensured that it's fully charged? If so, have you attempted to reset and reconnect it to Bluetooth?

    Let's work together to resolve the issue.

    John J.D.

    1 person found this answer helpful.
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  2. Anonymous
    2024-04-04T19:51:25+00:00

    My laptop is roughly 4 months old and I love it. It's an HP Pavilion with Windows 11. The mouse worked perfectly at home. I'm at a friend's home now with the computer and the wireless mouse won't work. The ports are good because the thumb drive works perfectly. The Bluetooth recognizes my friend's television and other devices. She gave me another mouse with a new battery and its receiver. That didn't work either. I've uninstalled and reinstalled the mouse drivers 3 times. All updates are......up to date. I've tried the mouse (hers and mine) in both ports.

    The Device manager states the mouse is working, but it's not.

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  3. Anonymous
    2024-08-05T01:31:58+00:00

    Hi, I tried to pair my wireless aerox 3 to a laptop running Windows 11.

    After many frustrating attempts I randomly turned OFF notifications for Swift Pairings under Blue Tooth - Device Settings. No clue what it does or why it worked, but it solved my problem. Give it a try

    2 people found this answer helpful.
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