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Labtop setup internet not working

Anonymous
2024-02-21T04:01:21+00:00

I just got a new windows 11 labtop and every time I connect to the Wi-Fi , it says I’ve lost internet connection. This is during setup right after picking my region, keyboard layout, etc. I also tried multiple Wi-Fis like my phone hotspot and the main house Wi-Fi. Both say the same thing with the ice cream cone and the exclamation mark

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-02-21T06:07:44+00:00

    Hey there!

    My name is Ravi, and I am an independent advisor. I am happy to help you. :)

    I understand you're facing an issue with the internet connection.

    I suggest you reset your router and change its password.

    After that, try updating the WiFi driver.

    1). Press Win+X and select the Device Manager.

    2). Expand the Network adapters category.

    3). Right-click on the WiFi network adapter to select an Update driver option for it.

    4). Click on Search automatically for drivers.

    Feel free to get in touch again if you have any additional questions.

    Cheers,

    Ravi

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