Share via

Windows 10 cant boot

Anonymous
2024-02-26T06:49:17+00:00

Recovery Windows 10

Your pc/device needs to be repaired

The operation system couldn't be loaded because a critical system driver is missing or contains errors

File :\Windows\System32\drivers\ADP80XX.SYS

Error code: 0xc00000e9

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

6 answers

Sort by: Most helpful
  1. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2024-02-29T04:10:11+00:00

    Hi Orlando, I am positive it will as per the error, it seems that there is a corruption, try to create installation media again on a different USB flash drive, then run a repair.

    If the issue persists, we need to run a custom installation to fix the issue, however, the process will delete all apps but will retain all files on the PC, if you are okay with that, you may follow the steps provided from the link below:

    https://www.tenforums.com/tutorials/120352-cust...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-02-28T07:33:53+00:00

    nop i never tried with other usb. Do you think that changing the usb will fix the problem?

    Was this answer helpful?

    0 comments No comments
  3. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2024-02-27T03:53:27+00:00

    Hi Orlando, thank you so much for replying, have you tried a different USB flash drive and checked it again? if not, I suggest doing that first.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-02-26T12:06:03+00:00

    the operating system couldn't be loaded because the NLS data is missing or contains errors
    Error code 0xc00000e9

    Was this answer helpful?

    0 comments No comments
  5. Lester Bernard Reyes 82,025 Reputation points Independent Advisor
    2024-02-26T07:58:18+00:00

    Hi Orlando, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, have you noticed any changes before the issue starts? as per checking the error we need to use Windows installation media in USB to repair the issue, to do that kindly follow the steps below:

    Note: We need another PC and a USB drive (At least 8GB and make sure there are no files inside as it will reformat the USB) once you have that kindly follow the steps:

    Step 1: Create Windows 10 installation Media.

    Go to this link: https://www.microsoft.com/en-us/software-downlo...

    Scroll down and click "Download Tool Now" then run the Media creation tool (the downloaded file).

    If you agree to the license terms, select Accept.

    On What do you want to do? page, select Create installation media for another PC and then select Next.

    Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10.

    This table will help you decide which edition of Windows 10 you’ll choose:

    On Select which media, you want to use click USB and save it to your USB drive.

    Once done, do the repair kindly follow the steps below:

    Insert the USB into the affected PC

    Start the PC and if you see “Press any key to boot from DVD,” do so. If you don’t see the message, you might need to change the boot order in your computer's BIOS settings so that it first starts from the DVD or USB.

    When you see the Install Windows page, tap or click Repair your computer to start the Windows Recovery Environment.

    In the Windows Recovery Environment, on the Choose an option screen, tap or click Troubleshoot.

    Tap or click, advanced options and then click on Startup repair.

    Let me know how it goes and I hope that helps.

    Bernard

    Was this answer helpful?

    0 comments No comments