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Windows Cannot access \\ Error 0x80070002

Anonymous
2024-02-09T16:49:28+00:00

I just finished installing win11, I wanted to install a software from the server and i keep getting this error messages

"Windows cannot access\ Check the spelling of the name. Otherwise, there might be a problem with your network. To try top identify and resolve network problems, click Diagnose."

Please assist

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-02-09T17:26:03+00:00

    Hello,

    Thanks for reaching out! I'm Microsoft user like you. and I'd be happy to help you out with this issue related to Installing Software , I will try my best to help you.

    As per your description it looks that you are trying to access some Share Folder or NAS Folder. Kindly use below steps which should help to resolve this issue.

    1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
    2. Pleas open cmd -> Then try to ping this Server name or ip on which this folder is hosted.
    3. Please try to access shareholder name using ip address -> press Windows + R keys -> Type -> \<ServerIPaddress>\FolderName

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best Regards,

    Prakash

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