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Hi! I've been having computer blue screens recently for no apparent reason that I can figure out. I've done clean scans through command prompt and I've checked my drivers but still cannot figure out why it keeps bluescreening. Most of the time it only blue screens when I am in the middle of a video game, but today it did it when I was just using edge scrolling online. Here are my reliability report problem signatures:
This one was while I was on edge:
Problem Event Name: BlueScreen
Code: 50
Parameter 1: ffffffffe1fbe180
Parameter 2: 0
Parameter 3: fffff80558f0110b
Parameter 4: 2
OS version: 10_0_22631
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22631.2.0.0.256.48
Locale ID: 1033
This one was while I was on edge:
Problem Event Name: BlueScreen
Code: 50
Parameter 1: fffff30916c23067
Parameter 2: 2
Parameter 3: fffffddf29ea9480
Parameter 4: 2
OS version: 10_0_22631
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22631.2.0.0.256.48
Locale ID: 1033
This one was while I was on Rainbow Six Siege:
Problem Event Name: BlueScreen
Code: a
Parameter 1: 0
Parameter 2: 2
Parameter 3: 0
Parameter 4: fffff8027c8692eb
OS version: 10_0_22631
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22631.2.0.0.256.48
Locale ID: 1033
Any help is greatly appreciated!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today..
See if your computer is creating minidump files.
These files are in "C:\Windows\Minidump".
Copy any minidump files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud (OneDrive, Google Drive, Dropbox), choose to share it, and get the link.
Post the link to the ZIP file here.
