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WHEA UNCORRECTABLE ERROR BSoD

Anonymous
2023-12-09T07:19:06+00:00

Intel Core i7-7700HQ
Illegear Kaby Lake-H
SSPEC: SR32Q
TDP: 45 W
Motherboard: Quanta NL5
Chipset: Intel HM175 (Skylake PCH-H)
BIOS Date: 05/04/2017
Version: QP115
UEFI

Memory
RAM: 16GB
Type: DDR4 SDRAM
Clock: 1197 Mhz = 12 x 99.8 Mhz Dual Channel

NVIDIA GeForce GTX 1060 [Quanta] GP106M/N17P-G1 PCIe v3.0 x16 (8.0 GT/s) @ x16 (2.5 GT/s)

I tried a lot of methods to fix but none of them work.

It's not driver issue, not malware, shouldnt be hardware or bad software issue.
It restarts every few ten minutes randomly, even when im not gaming. During gaming, i found out my FPS will drop and then it will get bluescreen shortly after so im wondering if theres anything to do with overheating. I cleaned my fans already though.

Please help.

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2023-12-11T09:02:35+00:00

    Please ensure Driver Verifier is now disabled.

    Verifier indicates it is a virtual driver associated to Virtual Box that is causing your PC to crash.

    Temporarily uninstall VBox and wait to see if your system is stable.

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  2. Anonymous
    2023-12-11T09:00:06+00:00

    I have used the Drivier verifier method and forced my laptop to get blue screens.

    This is the file i found in my Minidump.

    https://drive.google.com/drive/folders/1nB2amhIYgNkXfeyiJSvF67aj5xWAQpE0?usp=sharing

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  3. DaveM121 891.1K Reputation points Independent Advisor
    2023-12-10T08:41:43+00:00

    Please set your dump file settings to small (256KB) dumps, then to try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...

    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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  4. Anonymous
    2023-12-09T14:24:46+00:00

    My minidump file appears to be empty.

    Both of the System Failure boxes are checked.

    For Write Debugging Information, i tried Small Memory Dump and Kernel Memory Dump.

    Dump file is %SystemRoot%\MEMORY.DMP

    Somehow it appears to be empty

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  5. DaveM121 891.1K Reputation points Independent Advisor
    2023-12-09T07:51:59+00:00

    Hi, I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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