Blue screen after post

Question

Hello! My pc have the following configuration:

Ryzen 5 7600

B650 Gaming X

RTX3060 12GB

32GB RAM DDR5 6000MHz

2x M.2 SSD's

1x S-ata SSD

1xS-ata HDD

Super Flower Leadex 2 gold 650W PSU.

Windows 11 pro build 22631

I got a blue screen right after the post (there was succesfully post, because of the short beep) and before the windows password screen. There was a single blue screen. When I powered up again the PC, then it was ok.

Event ID:41

Keywords: 0x8000400000000002

Please find attached the dump file:
https://drive.google.com/file/d/1Y_ydkW1XVq419Nwh6oj1IbIkZ5QMUXox/view?usp=drive_link

What do you recommend ?

Answer 1

That's fine, can you share the System event logs instead?

>> Open Event Viewer.

>> Click Windows Logs.

>> Right-click System.

>> click "Save all events as"

>> Select location, name the file, and click Save.

>> select "Display Information for these languages ", click English and click OK.

>> Upload the saved log file to OneDrive and share the link here.

Thanks.

Answer 2

@Paul Navera I don't have any other files.

I made a memtest, and the memory looks ok.

Answer 3

The minidump file only indicated a system kernel driver "ntkrnlmp.exe". Since it's a system file it means something else drove it into a fault. It could be hardware, software, or driver.

We need further analysis.

Do you have other minidump files that I can also analyze?

Thanks.

Answer 4

I accepted your request. Please try to download them again.

Answer 5

Hi mike,

I'm Paul and I'm here to help you with your concern.

The files from the link are inaccessible.

Can you accept my request or make the file public?

Thanks.