Windows 7 freezes and restarts

Question

My windows 7 pc works fine until i connected to internet after 10 minutes it freezes and restarts.
It happens when I start using my browser to use internet.my network drivers are up to date.i have updated recently.

Answer 1

Hi,
If it is freezing, you either have faulty network settings, or need to clear your browser cache.
You can also bring up a command prompt using the “cmd” command, and type “ipconfig /release” and then “ipconfig /renew” to see if this resolves any conflicts.
Then download the network driver from the manufacturer's official website and reinstall it.
After that perform a clean boot.
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
For browser just like IE:
IE - Tools - Internet Options - Advanced Tab - click Restore then click Reset
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

Answer 2

Hello, 

Please run Network Adapter troubleshooter from Control Panel > Troubleshooting > View all. Let us know what it reports back. 

Regards.