Share via

Memory management blue screen error

Anonymous
2023-12-27T18:45:40+00:00

Hello, I have problem, with i working with photoshop and some times the blue screen error (memory management) its happening, and my pc going to restart, I changed the graphics, and I changed the RAM with a higher bas and ram and , I changed Windows twice, but I still have the same problem.

i try in game a highe game resolution and i didn't see any error, just in Photoshop, because i photographer and its my job to edit pic,

please any one help me ,

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 891.6K Reputation points Independent Advisor
    2023-12-27T19:16:17+00:00

    Hi, I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

    Was this answer helpful?

    0 comments