Code: 0xC002001B why this error is occuring while downloading an app in microsoft store

Question

Code: 0xC002001B why this error is occuring while downloading an app in microsoft edge

Answer 1

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

When was the last time it worked properly?

If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

Please try changing your Region to United States if it helps.

Please let me know if you have tried the methods below.

**Please try to sign out of your Microsoft Account from the Microsoft Store app then sign in again.

**Reset the Microsoft Store cache

Press the Windows Logo Key + R to open the Run dialog box,

type wsreset.exe -i

and then select OK.

Note:

A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

**Check the Microsoft Store Install Service

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

If disabled, change it to Automatic, click Start and click OK.

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/usi...

After that, restart your computer

**Re-register and reinstall the Microsoft Store app

Press Windows key + X

Click and Run Windows Terminal (Admin)

Copy and paste the command below then press Enter.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor