intune - android device enrolment - legacy - Error message

Darragh Lucas 96 Reputation points
2021-05-24T14:48:31.1+00:00

Hi,

I have successfully enrolled a device using android enterprise. I have a number of older devices that are not on the android portal that I would like to manage on intune.
I would like to do this using the intune company portal app.

I get an error after I sign in with my enterprise credentials on step 2 Active Work profile:

"Couldn't add your device.

Your company support has not authorized this device for management. Contact your company support for help."

Any ideas as to what the issue might be? I have enabled android device administrator management, in my intune, wondering if I have missed something.

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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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