Hi Hugo,
Thank you for the reply.
I see. Please run the computer in Clean Boot mode first as advised earlier (if you have not done so far), and check how it goes. You can also run your computer in Safe Mode and check if the same thing is being experienced there or not. This is to check if any app/program is causing this issue. The below article should help you with the Safe Mode:
https://support.microsoft.com/en-us/windows/sta...
Thank you.