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Cannot access Windows Security in Windows 11.

Anonymous
2023-12-05T14:56:01+00:00

Cannot access Windows Security in Windows 11. It only shows a black box.

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Emmanuel Santana 39,640 Reputation points Independent Advisor
    2023-12-05T17:05:05+00:00

    Thank you for following up. You can try creating a new user account and check if Windows Security works on the new account. If it does, the issue may be specific to your user profile and then we can try other steps.

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  2. Anonymous
    2023-12-05T17:01:57+00:00

    This does not work.

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  3. Emmanuel Santana 39,640 Reputation points Independent Advisor
    2023-12-05T16:55:08+00:00

    Thank you for following up.

    You can try to reinstall Windows Security using PowerShell with administrative rights(Press the Windows Key+X, then select PowerShell Admin) and run the following command:

    Get-AppxPackage Microsoft.Windows.SecHealthUI | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

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  4. Anonymous
    2023-12-05T16:47:11+00:00

    I have done this and it does resolve it at all.

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  5. Emmanuel Santana 39,640 Reputation points Independent Advisor
    2023-12-05T16:24:44+00:00

    Hello, thank you for reaching out to the Microsoft Community. I am here to help and provide assistance with any questions or concerns you may have.

    My suggestion would be to check for and fix any potential errors on your computer by using Command Prompt with administrative rights. Simply search for Command Prompt in the search bar, right-click, and select "Run as administrator."

    Once that's done, go ahead and run these commands:

    sfc /scannow

    dism /online /cleanup-image /restorehealth

    Let me know if you have any other questions or if there is anything else I can do to assist you.

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