Problems with certain Microsoft services, some sections of the interface cannot be seen

Question

My windows information:

Edition: Windows 10 Pro

Version: 22H2

Compilation: 19045.3803

Experience: Windows Feature Experience Pack 1000.19053.1000.0

Hello, a few weeks ago (I'm not sure about the exact time because they are interfaces that I don't see often). I found that some services/interfaces within windows do not display well, such as:

-Windows update

• Activation
• Recovery
• Account

Most are affected by an error (some are more affected and others less) that distorts the interface and disables the actions, for example in Windows Update practically nothing is seen and the buttons are useless:

https://learn-attachment.microsoft.com/api/attachments/cfab5781-43f8-406b-9365-aa6e3d8ebf16?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/275cbb0f-c482-41cc-ad1e-316f1cf08209?platform=QnA" title="filestore.community.support.microsoft.com" rel="ugc nofollow">

In recovery:

https://learn-attachment.microsoft.com/api/attachments/275cbb0f-c482-41cc-ad1e-316f1cf08209?platform=QnA

Answer 1

Hello, Marlon Gómez

Welcome to Microsoft Community.

To further investigate and resolve this issue, I would recommend the following steps:

Run Windows in Safe Mode to see if the issues persist. Sometimes, certain programs can interfere with operating system. Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue, and you can then perform a clean boot to narrow down the issue. Clean boot is similar to starting Windows in Safe Mode, but provides you more control over which services and programs run at startup to help you isolate the cause of a problem:  How to start your PC in safe mode in Windows - Microsoft SupportHow to perform a clean boot in Windows - Microsoft Support

Create a new admin account and see if you can access the tasks from that account. This will help determine if the problem is specific to your current user account: How to create a local user or administrator account in Windows - Microsoft Support

Run system file checker to check for any possibly corrupted system files: How to Use System File Checker in Windows - Microsoft Support

If the issue persists, you'll need to reinstall Windows. You can choose to keep your files in the process, but I still recommend you back up your important files in advance, just in case: How to reinstall Windows - Microsoft Support

Yuhao Li

Microsoft Community Technical Support