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BSOD only WHEN USING Best Power efficiency mode

Anonymous
2023-12-16T20:09:31+00:00

My laptop is an Asus TUF A15—Ryzen 7 CPU, 16GB RAM, rtx 3050TI card. I was having non-stop BSOD and reinstalled Windows a few times (windows 11 Home) Last time I didn't install the ROG Armory crate. Now I do not get BSOD when my laptop is plugged in. Unless I use Best Power efficiency mode. After a few minutes of switching to Best Power efficiency mode, I get BSOD. Could this be just a software problem or a hardware problem? The laptop was bought 7 months ago brand new. But has a power button issue. Sometimes I have to try to turn the laptop on for a few minutes. I brought this to the shop I bought it from but they don't have a clue.

Link to minidump files - https://drive.google.com/file/d/1_TkewpLp4ghh-IReN1MmNim0wCQJqHma/view?usp=sharing

Windows for home | Windows 11 | Performance and system failures

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Igor Leyko 111K Reputation points Independent Advisor
2023-12-16T23:20:19+00:00

Verifier is a diagnostic tool not for repair. It cannot fix the issue. And yes, the problem is in some driver likely. You may use a clean boot and turn the drivers one by one ti find a guilty.https://support.microsoft.com/en-us/topic/how-t...

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  1. Anonymous
    2023-12-16T23:25:27+00:00

    Ok, thank you very much, Mr. Igor.

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  2. Anonymous
    2023-12-16T23:11:55+00:00

    Dear Mr. Igor,
    Thank you for using your time to look into this. Your solution worked and I did not get any BSOD even though I used my laptop for like an hour in power-efficient mode. However, now my laptop is extremely laggy and slow. So I had to reset the verifier. From what I understood verifier is used to double-check everything. Since this fixed the issue can we assume the problem is with the software and not the hardware or is it not possible to decide with the said info? Again, thank you for your time!

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  3. Igor Leyko 111K Reputation points Independent Advisor
    2023-12-16T21:51:05+00:00

    Hi Akila,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    Please use driver verifier to gather additional information.

    https://support.microsoft.com/en-us/help/244617...

    Run

    verifier /standard /all /bootmode resetonbootfail

    command, reboot PC and use it as usual (it will be slower). If blue screen happens please share memory dumps to OneDrive for analysis.

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