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Stuck in boot menu

Anonymous
2023-12-27T20:51:31+00:00

Stuck in Boot menu and neither legacy option nor the other works to start the laptoP can some one help me

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-27T22:15:22+00:00

    Hi I did try to go to safe mood but it again takes me to boot menu.

    Thanks

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  2. Anonymous
    2023-12-27T22:00:16+00:00

    Thank you for your reply and additional information. Can you be able to access Windows from safe mode? Please check options here: https://support.microsoft.com/en-us/windows/sta...

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  3. Anonymous
    2023-12-27T21:50:55+00:00

    It is a laptop

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  4. Anonymous
    2023-12-27T21:33:51+00:00

    Hi.

    i did force it but again it goes to boot menu and does not go to troubleshooting.

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  5. Anonymous
    2023-12-27T21:24:47+00:00

    Hi Ali. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

    Please remove all unnecessary external devices connected to your computer and then follow these steps to resolve the issue:

    1. Forcefully shut down your computer twice. This will enter you into the Windows Troubleshooting environment.
    2. Once in the troubleshooting environment, select "Advanced Options."
    3. From the Advanced Options menu, you have several options to try:

    Windows Troubleshooting > Advanced > Startup Repair

    Windows Troubleshooting > Advanced > System Restore

    Windows Troubleshooting > Advanced > Uninstall Recently Installed Updates

    Windows Troubleshooting > Advanced > Reset This PC (Keep My Files)

    Try all these options and check if you can be able to access Windows after that.

    I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you

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