Why am I continuously getting blue screen errors even after a reset ?

Question

I'm having a HP Victus Laptop which I bought last year. It has been working fine for a a while. During last September I started to get Blue Screen Errors. I was unaware of BSODs at that time and I left it. By early October my PC was completely unable to start and restore and I was forced to reinstall Windows. After resetting Windows I still faced BSODs, I tried to fix them with the fixes found in the web, but they didn't work. A few weeks back I decided to reset Windows and I didn't face BSODs for a while. Now, I'm starting to face them again, is there any fix to this error. Please Help !!

Answer 1

I did as you said. I uninstalled all the display drivers using DDU. After the uninstalling them, I installed them by window's update. Today I had BSODs twice. With IRQL_NOT_LESS_FOUND. I was unable to notice what exactly failed as it was fast. Can you find the exact reason. Because before reinstalling windows earlier this month, I had several BSODs with different error codes. I wish to completely resolve this issue.

Here is the link to new dump files along with system info.

https://1drv.ms/f/s!AtBax21wGalpqgrLSEF-1sKuOA18?e=A04MkC

Thank you.

All crashes point to the Display driver.

Please see the Display driver troubleshooting below:

Option 1: Try Rolling back the Display driver.

Right-click the Start button and select Device Manager.
Navigate to Display devices and expand it. Right-click your Display adapter.

Choose Properties.

On the Driver tab, click the Rollback Driver button to go back to the previous version.

Option 2. Remove the Display drivers completely and Install the newest copy of the driver, available from the OEM or the GPU maker. The steps for it are here:

https://www.yourwindowsguide.com/2022/02/troubl...

Eventually, after Windows restarts, check for Windows updates, or download the display driver from the computer manufacturer:

Download Intel Drivers and Software
https://www.intel.com/content/www/us/en/downloa...

Official Drivers | NVIDIA
https://www.nvidia.com/download/index.aspx

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops
https://www.amd.com/en/support

Afterwards, the installation, see if your issue is resolved.

Answer 2

Thank you.

All crashes point to the Display driver.

Please see the Display driver troubleshooting below:

Option 1: Try Rolling back the Display driver.

Right-click the Start button and select Device Manager.

Navigate to Display devices and expand it. Right-click your Display adapter.

Choose Properties.

On the Driver tab, click the Rollback Driver button to go back to the previous version.

Option 2. Remove the Display drivers completely and Install the newest copy of the driver, available from the OEM or the GPU maker. The steps for it are here:

https://www.yourwindowsguide.com/2022/02/troubl...

Eventually, after Windows restarts, check for Windows updates, or download the display driver from the computer manufacturer:

Download Intel Drivers and Software

https://www.intel.com/content/www/us/en/downloa...

Official Drivers | NVIDIA

https://www.nvidia.com/download/index.aspx

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops

https://www.amd.com/en/support

Afterwards, the installation, see if your issue is resolved.

Answer 3

Hi Raja,

I'm Sumit, here to answer your query at the Microsoft Community.

We need log files(called dump files) that tell us what lead to crash.
Please share them with us for a better analysis of the problem. Instructions can be found here:

https://answers.microsoft.com/en-us/windows/for...

To share files here, please see:

How to share diagnostic files/logs on Microsoft community

https://answers.microsoft.com/en-us/feedback/fo...

Link to the dump files

https://1drv.ms/f/s!AtBax21wGalpqgrLSEF-1sKuOA18?e=nAadE8

Answer 4

Hi Raja,

I'm Sumit, here to answer your query at the Microsoft Community.

We need log files(called dump files) that tell us what lead to crash.

Please share them with us for a better analysis of the problem. Instructions can be found here:

https://answers.microsoft.com/en-us/windows/for...

To share files here, please see:

How to share diagnostic files/logs on Microsoft community

https://answers.microsoft.com/en-us/feedback/fo...