Can I check an UnrecognizedTriggerPhrase variable in a chat BOT for spaces?

Question

If an input in my Virtual Agent triggers the Fallback, can I take the UnrecognizedTriggerPhrase variable and see if it contains spaces?

• If it has spaces, I want to write a message and wait for the next normal user input
• If there are no spaces, I want to wait for the next normal user input

Do we have enough flexibility to do this?

Frank P.
Dell Technologies

Answer 1

Hello,

Please forgive my duplicate response for this issue. Power virtual Agent has its awesome forum to help customer solve their problem, please go to: https://powerusers.microsoft.com/t5/Forums/ct-p/pva_forums for better insight.

Thanks a lot.

Regards,
Yutong