How do i fix this error?

Question

Fault bucket LKD_0x1B8_Intel_Blackscreen_Blackbox_dxgkrnl!DxgCreateLiveDumpWithDriverBlob_GEN12LP_BLACKSCREEN_UNKNOWN, type 0

Event Name: LiveKernelEvent

Response: Not available

Cab Id: 60ca051b-4921-45f3-b6f4-45b434637ca9

Problem signature:

P1: 1b8

P2: 8

P3: 0

P4: 0

P5: 0

P6: 10_0_22631

P7: 0_0

P8: 256_1

P9: 

P10: 

Attached files:

\?\C:\WINDOWS\LiveKernelReports\WATCHDOG4400\WATCHDOG4400-20231223-0221.dmp

\?\C:\WINDOWS\SystemTemp\WER-47891140-0.sysdata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.5f33a8f2-4523-4f14-99cb-0f666689b629.tmp.WERInternalMetadata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1b8_bdd1af8c745ff09e9bbf739b195b6928ec68a2f4_00000000_cab_d5c776d3-a885-466c-a184-6f2a056131ce\WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20231220_1_EC_0_inject.etl

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8fc6c3fb-0dc9-4d60-a61d-eb0ca487614b.tmp.etl

\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1b8_bdd1af8c745ff09e9bbf739b195b6928ec68a2f4_00000000_cab_d5c776d3-a885-466c-a184-6f2a056131ce\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.bdd8c093-5d44-40f9-9073-61d3c934cecc.tmp.etl

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.46bb0eed-25d9-4640-8964-ca6a54e30f4e.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.18f0bb29-88a2-4649-9532-03afe7afb269.tmp.txt

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b1a27fa1-8fb7-4a6c-80b9-a12fb1a0f768.tmp.xml

These files may be available here:

\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1b8_bdd1af8c745ff09e9bbf739b195b6928ec68a2f4_00000000_cab_d5c776d3-a885-466c-a184-6f2a056131ce

Analysis symbol: 

Rechecking for solution: 0

Report Id: d5c776d3-a885-466c-a184-6f2a056131ce

Report Status: 268435556

Hashed bucket: 

Cab Guid: 0

This was the report i got after my pc kept crashing

Answer 1

Hi, I am Dave, I will help you with this.

That trace indicates that it is the device driver on your graphics card that is causing the system to crash

You should completely remove the current graphics card device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics card device driver.

A slightly older version of that driver is more stable than the latest version.