Stuck on Windows Setup

Question

Hi, so I've had my pc for 2 years and have had no problems until recently. Usually i have my pc running all the time but lately whenever it gets turned off i get thrown back into the windows setup screen. I've tried to troubleshoot, repair and have tried to reinstall Windows, it does not work. this has happened a few times now where usually i have to system restore but for some reason there are no restore points to go back to. I feel like I've tried every option under the advanced options screen but still no luck.

Answer 1

If you have trued all options in the Recovery Environment including Safe Mode, System Restore, Windows Reset, uninstalling the latest update... etc. and they have all failed, then the USB method is the only other way to solve this, there is no other option left.

Answer 2

I'm afraid this is not an option, i do not own another pc and no one i know owns one either.

Answer 3

Hi, I am Dave, I will help you with this.

If none of the options in the Recovery Environment are working for you, including a Windows Reset, then you will need to create a bootable Windows 10 USB on another working PC and boot your PC from that, then rather than installing Windows 10, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

In the Recovery Environment on the USB, try each option.

Click this link:

https://www.microsoft.com/en-us/software-downlo...

to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)

Answer 4

thanks for the help but I've tried reinstalling windows several times, each time it takes me back to the windows set up screen. The command prompt also does not recognise any commands i type in so i can't factory reset that way.