KERNEL_MODE_HEAP_CORRUPTION (13a)

Question

Hi all,

A few months ago, my pc started to crash randomly when I play games on it. It would either restart or just freeze completely, needing me to manually restart. It runs fine when not playing anything.
At first I though maybe the pc overheated, but after monitoring temps it seemed fine.

The pc is not very old:
Gigabyte aorus b450 elite motherboard
Nvidia GeForce 1660 super MSI
AMD Ryzen 2700x
G-skill ripjawsV ddr4 32gb-4x8gb 3200mhz cl16 135v xmp 2.0
Windows 10 Pro

Either way, I don't think its the hardware issue.

I ran the Windows memory diagnostic and it found nothing bad. I updated the BIOS, the NVidia drivers to the most recent version and still the issue persists.

I ran WinDbg and got this:

KERNEL_MODE_HEAP_CORRUPTION (13a)

The kernel mode heap manager has detected corruption in a heap.

Arguments:

Arg1: 0000000000000012, Type of corruption detected

Arg2: ffff9f0864010100, Address of the heap that reported the corruption

Arg3: ffff9f086d391000, Address at which the corruption was detected

Arg4: 0000000000000000

I'm currently out of ideas so that's why I'm writing. Also gonna attach DMP files from Minidump location after the most recent crash.
121423-13171-01.rar

Answer 1

This .dmp files look like it is having an issue within the filter manager and the file system driver. If so seem to be OS or drive issue. Make sense it only happens within game as most game loads data from the disk they are installed. Reinstall OS using usb else check your drive's health

Answer 2

Hmm, well if it changes anything, when I reset windows through settings, I chose to Clean the drive, Delete all files from all the drives and to download and reinstall windows.

Answer 3

Full reinstall of OS through Windows settings seems to have fixed the issue.

Got games running whole day to test and there seems to be no crashes so far.

Thank you for your answer, this issue is fixed :)

Answer 4

I don't recommend using the reset in settings, that reuses system files, and if winRE files are broken it won't work

Answer 5

Thank you for the reply. That helps narrow the issue down.

I just did full OS reset through settings, but if the issue persists, I will reinstall OS using USB drive.

Again,

Thanks :)