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Question

hi: I have Windows 11 Pro Version 23H2 OS build 22631.2792. I also have a TeVii S662 DVB-S2 card in the system. The latest driver version from the manufacturer's site at Windows driver v5192 supports Windows 10 for following Satellite models: S464. Please download driver from our Support page http://www.tevii.com/Tevii_Release_v5192_20140915.rar I installed the download. But after restarting the computer, the system regularly gives a BSOD message so that you do not enter the safe mode. Do not delete the card driver. This is the same problem. But in previous Windows, it worked without any problems. Include S2 in Windows 11 driver updates. Thanks

Answer 1

Hi مجدى امام سيد حسين عطيه,

Welcome to Microsoft Community.

The driver file is no longer available.

The driver file was released in 2014, with a very large gap between when the code was built and when today's operating systems were released, and is likely to have compatibility conflict issues.

If it worked properly in previous Windows, you may need to uninstall one or more of the installed updates or go back to a previous version of Windows.

• How to uninstall a Windows update - Microsoft Support
• Recovery options in Windows - Microsoft Support .

Disclaimer: Please back up all your important data before performing it.

In addition, For the TeVii S662 DVB-S2, you may want to consult with TeVii to see if their product team has developed drivers for Windows 11.

tevii.com/contact_us.html

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

If I misunderstand your situation, feel free to correct me and share the information.

Best Regards,

Kyo - MSFT | Microsoft Community Technical Support