Auto Reboot Issues

Question

Been recently having issues with Windows 10 Auto rebooting. I originally thought it was solved by disabling auto rebooting in system settings. However, it just rebooted with it being disabled. Its as if someone hit the reset button. I can look into the event log and under system logs/system I see a critical error 41 signifying (The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.)

It seems to not do it as much when auto rebooting is disabled, but just a couple of minutes ago it did it again with it being disabled. This system has been running flawlessly without issue for about 7 years now. Its an Asus ROG motherboard with an i7 processor and a samsung ssd . I'm hoping its not a hardware issue, but would like any help with how to narrow it down to either hardware or software. The components this system is assembled with are all top of the line parts. I've never skimped on parts in any of my systems.

Thanks

Patrick

Answer 1

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

Make sure that share links are available without sign in.

Answer 2

Thanks again.

Here is the text under details.

---

-	System

			-	Provider	<br>	---	---	<br><br><br>				[ Name]	Microsoft-Windows-Kernel-Power	<br>	---	---	---	---	---	<br><br><br><br>				[ Guid]	{331c3b3a-2005-44c2-ac5e-77220c37d6b4}	<br>	---	---	---	---	---

				EventID	41	<br>	---	---	---

				Version	8	<br>	---	---	---

				Level	1	<br>	---	---	---

				Task	63	<br>	---	---	---

				Opcode	0	<br>	---	---	---

				Keywords	0x8000400000000002	<br>	---	---	---

			-	TimeCreated	<br>	---	---	<br><br>				[ SystemTime]	2023-11-08T13:59:22.6969933Z	<br>	---	---	---	---	---

				EventRecordID	44886	<br>	---	---	---

				Correlation	<br>	---	---

			-	Execution	<br>	---	---	<br><br><br>				[ ProcessID]	4	<br>	---	---	---	---	---	<br><br><br><br>				[ ThreadID]	8	<br>	---	---	---	---	---

				Channel	System	<br>	---	---	---

				Computer	DESKTOP-L5D5FU9	<br>	---	---	---

			-	Security	<br>	---	---	<br><br>				[ UserID]	S-1-5-18	<br>	---	---	---	---	---

-	EventData

		BugcheckCode	0

		BugcheckParameter1	0x0

		BugcheckParameter2	0x0

		BugcheckParameter3	0x0

		BugcheckParameter4	0x0

		SleepInProgress	6

		PowerButtonTimestamp	0

		BootAppStatus	3221225684

		Checkpoint	0

		ConnectedStandbyInProgress	false

		SystemSleepTransitionsToOn	1

		CsEntryScenarioInstanceId	0

		BugcheckInfoFromEFI	false

		CheckpointStatus	0

		CsEntryScenarioInstanceIdV2	0

		LongPowerButtonPressDetected	false

Answer 3

In the log for the reboot entry click on the details tab next to the general tab.

Copy paste the information here please.

Answer 4

Thanks for the reply.

No I haven't received the blue screen of death with any of these reboots. The first three times it did it, when it rebooted it said it was finishing an update. However, none were planned or ready. After those first three times it is simply just shutting down and rebooting. No error messages or warnings. When I first started a post here, I was typing and boom, it was as if someone had reached across my shoulder and hit the reset switch. No errors when it started back up either other than the system log. I have the Asus program up right now watching voltages, but since it reboots so quickly, I don't think I'll be able to see anything.

Thanks

Patrick

Answer 5

Hello Patrick,

I am Jaspreet Singh.

Have you received a bluescreen error too along with these sudden reboots?