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PC keeps crashing

Anonymous
2023-10-22T15:36:16+00:00

When I first got my PC it couldn't get through the Windows installation without crashing on auto voltage. Then I figured out that if I set the voltage to 1.3 volts it wouldn't crash and it worked for about 6 months. Then it started crashing again and I thought it was a bad motherboard for I RMAed it. When I got it back I was having similar issues with installing windows. Then I set it to 1.35v and it didn't crash for about a week then it started again. Now I have it set to 1.4v just today and it works fine. I know 1.4v is not safe for constant use but it will work temporarily. Any help fixing this would be appreciated.

Specs:

Asrock b550m itx ac(bios up to date)

CPU: AMD Ryzen 7 5800x

RAM: Cheap teamgroup 32gb 3600mhz

GPU: Nvidia RTX 2070 super

Case: NZXT H1 v2

Also whenever I check Event Viewer I see this:

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2023-10-22T17:58:09+00:00

    Do you have access to any other cloud service like Google Drive, Dropbox, WeTransfer...etc that you can try?

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  2. Anonymous
    2023-10-22T17:36:52+00:00

    The minidump file won't upload

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  3. DaveM121 891.6K Reputation points Independent Advisor
    2023-10-22T17:28:57+00:00

    That zip file is empty, please try this method.

    Open that minidump folder

    Select any files in there and press Ctrl + C to copy those files

    On your Desktop, right click and choose New - Folder

    Go into that new folder and press Ctrl + V to paste a copy of those files

    Log into OneDrive: https://onedrive.live.com/

    Drag that new folder form your Desktop into the OneDrive page and wait for it to upload

    When it has uploaded, right click the folder on the OneDrive page and choose Share

    Click Copy Link

    Then post that link here.

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  4. Anonymous
    2023-10-22T17:18:25+00:00

    I could not send it to a zip folder because it gave me an error but I put it in onedrive anyway

    Minidump

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  5. DaveM121 891.6K Reputation points Independent Advisor
    2023-10-22T16:07:40+00:00

    Hi, I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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