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Screen Resolution Problem

Anonymous
2023-11-24T07:28:56+00:00

My windows 11 laptop keeps changing its resolution to 640×480 on its own whenever i start steam or ubisoft application. I have to keep changing it manually to 1920×1080.

Windows for home | Windows 11 | Display and graphics

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  1. Rodrigo Queiroz 77,500 Reputation points Independent Advisor
    2023-11-25T11:44:24+00:00

    Hi,

    I'm Rodrigo and I'll help you.

    Right-click the Steam and Ubisoft shortcuts > Properties > Compatibility tab. Make sure that the "Run in 640 x 480 screen resolution" option is unchecked.

    6 people found this answer helpful.
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  2. Anonymous
    2023-11-26T07:39:52+00:00

    I checked the compatibility tab and "run in 640×480" checkbox was checked. I unchecked it and now it is working fine.

    Thankyou for your support.

    1 person found this answer helpful.
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  3. Rodrigo Queiroz 77,500 Reputation points Independent Advisor
    2023-11-26T13:15:43+00:00

    Great! Glad that it worked.

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  4. Anonymous
    2023-11-24T10:43:05+00:00

    I created new profile and tried to launch ubisoft and steam in new one. It worked fine. But when i opened one of the games resolution again dropped but this time it automatically got corrected after the game started. In original profile, i had to change the resolution manually.

    Once when i was starting ubisoft, a troubleshooter popup appeared and i selected that app started in lower resolution. I clicked on start troubleshoot but nothing happened.

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  5. Kayece Jan Mae Amizola 14,180 Reputation points Independent Advisor
    2023-11-24T08:10:23+00:00

    Hi,

    Kayece here, An Independent advisor and a user just like you. I will be happy to assist you today.

    I am sorry that you have experienced this issue. To isolate your issue, can you try to create a new local account and see if the issue is the same on the new local account?

    https://support.microsoft.com/en-us/windows/cre....

    Does this happen after an update or installation?

    Have you tried to perform any troubleshooting or method to fix the issue?

    Kayece

    Stay Safe!

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