I cannot download Minecraft (Java nor Bedrock)

Question

Hey. I cant download neither of these. Each time I try to download it; doesn't work. I have restarted multiple times, I have bought Minecraft, and I also have some clue what I am doing

Previously: I bought minecraft and *tried* to download it. Minecraft came up with error "87E10BCF" and a prompt says "Failed to download." X button in the top right to quit, a retry button (which was used multiple times) and a quit button. I am stressed out because I feel like I wasted money buying it because I cant download it. I am on windows 11 home, Gaming Labtop HP.

Specs (if needed for some reason): Processor is a(n) AMD Ryzen 5 7535HS with Radeon graphics 3.30 GHz

8GB installed ram,

the device type and system type I can give if needed.

With regards,

Finickydust1584

Answer 1

Hi there,

I am Jaspreet Singh.

Click on the search bar and type in wsreset and press enter.

This will run a command and reopen Microsoft store. Then try redownloading the game.