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Error BSDO ntoskrnl.exe Question

Anonymous
2023-11-30T22:48:52+00:00

Hello my friends, recently I bought a new computer and I geting some BSOD, got some Minidump file and I want to know if anyone can see what it means please

The error is: ntoskrnl.exe ntoskrnl.exe+42bfa9 fffff80050000000 fffff80051047000 0x01047000 0x2583840c 11/12/1989 07:40:12

I'm worried because the hardware is new and I can change it if I need to.

Gonna upload the file here
Onedrive Download Link
113023-7718-01.zip

Thanks in advanced.

Windows for home | Windows 11 | Performance and system failures

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  1. Igor Leyko 111K Reputation points Independent Advisor
    2023-12-01T20:26:26+00:00

    Yes, this may be a problem unfortunately. Please try to downclock GPU and its RAM with MSI Afterburner tool.

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  2. Anonymous
    2023-12-01T01:43:26+00:00

    Hello Igor, I used Verifier for an hour and didn't get bsod atm. Downloaded some Steam games and play'd CS2 (Even Slow)

    Tomorrow will made more tests, one thing I didn't say that my friend loan a video card for me (Radeon 6800 XT Aorus Master) that in the past he use to mining bitcon for a 1 year, might be this the problem?

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  3. Igor Leyko 111K Reputation points Independent Advisor
    2023-11-30T23:28:07+00:00

    Hi Gabriel,

    My name is Igor, it's a pleasure for me to help others and I'll try to help you.

    This bug check indicates that the kernel has detected the corruption of a critical data structure.

    Determining the cause of this issue typically requires the use of the debugger to gather additional information. Multiple dump files should be examined to see if this stop code has similar characteristics, such as the code that is running when the stop code appears.

    Try general troubleshooting tips from Resolution section of https://learn.microsoft.com/en-us/windows-hardw...

    Please use driver verifier in attempt to gather additional information.

    https://support.microsoft.com/en-us/help/244617...

    Run

    verifier /standard /all /bootmode resetonbootfail

    command, reboot PC and use it as usual (it will be slower). If blue screen happens please share memory dumps to OneDrive for analysis.

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