"The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f"; BugCheck: 1001 / Eventlog: 1101 / Kernel-Power: 41 (63) / EventLog: 6008

Anonymous
2023-10-10T14:43:46+00:00

Hi

I have a long-going issue maybe since time I've updated my hardware but kept the old Windows 10.

My old rig was: ASUS B85M-G / 4770K / 16Gb 1600Mhz / R9 280
My new is MSI B550M Mortar MAX Wi-Fi / 5600X / 32Gb 3600Mhz (XMP1) / RTX 3060

My PC never shuts down or sleeps by itself, but when I DO put it to sleep (or it goes to sleep by the timeout) is occasionally - about 50-75% the time - simply turns off the screen while still being powered on. In other words, the OS is off but the mobo itself is still running for about 3-5 minutes and then it finally powers off completely. The OS of course sees it as an unexpected shutdown - it wanted to go to sleep, not to be killed - hence the following errors in a descending order, from last to first:

1 Error 10/10/2023 17:01:43 BugCheck 1001 None
2 Error 10/10/2023 17:01:33 Eventlog 1101 Event processing
3 Critical 10/10/2023 17:01:22 Kernel-Power 41 (63)
4 Error 10/10/2023 17:01:32 EventLog 6008 None

And the general for each one:

  1. The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffcf8255315120, 0xffff9286d308f810, 0xffffcf826ac4dde0). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 103c2e4d-575a-4229-8be6-9df289519189.

Audit events have been dropped by the transport.  0

3.

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

4.

The previous system shutdown at 4:25:26 PM on ‎10/‎10/‎2023 was unexpected.

And the details for each one:
1.

2.

3.

4.

I've tried so far:

  1. sfc ;
  2. DISM ;
  3. Reparing OS from a USB drive (created via the official Media Creation tool) ;
  4. Removind old AMD/Nvidia drives via DDU ;
  5. Reinstalling all AMD mobo drivers.

I didn't try the safe mode though, but since the issue is not 100% there, it would be a nightmare to test this. I'd better get you some dump or something like that. By the way C:\WINDOWS\MEMORY.DMP is NOT here.

I don't wanna disable XMP or any kind of overlocking (PBO downvolting, may I say, not OC by itself - tested in Prime95 multiple times) because it's ridiculous. MSI supports advices me to update my BIOS but it's quite dangerous and I'm not 100% sure it's gonna address the issue.

Windows version is the latest: Windows 10 Pro N 22H2 19045.3516 Windows Feature Experience Pack 1000.19052.1000.0

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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8 answers

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  1. Anonymous
    2023-10-13T00:32:40+00:00

    What I was mean is I have ReBar enabled, could it cause the aforementioned problem?

    And yeah, I did try older drivers (531.61, April) with no results. I've also tried to repair my current Windows with the freshly-created media USB-drive yielding no result aside from more errors in the Event Viewer lol.

    Additional info: driver installs with errors (archive provided: 2.zip). Still, it installs and there seems like no issues at all: strangely the GPU runs perfectly normal, with no any other issues whatsoever, no errors in Device Manager either. It's a bit downvolted if it's important.

    Also, I forgot to mendtion that I like to use Show Desktop feature (or hotkey Win+D, it's 50/50) and whichever way I'm seeing my desktop, it's black. In other words, there is no any picture. It resores, however, if I press Windows button for instance. So it's repairable but it's weird and annoying. I'll bring the link if I'll record the video

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  2. Anonymous
    2023-10-13T00:46:47+00:00

    Oh, and I also started to getting the SCEP Certificate enrollment initialization forerrors after the Windows "repair". Quick Google searching indicated me - surprise! - it could be also about the drivers. I'm sorry, but what the....

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  3. Anonymous
    2023-10-18T23:15:01+00:00

    It seems like no one's gonna answer me

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