Microsoft Apps Loading and Signing in Errors

Question

I can't seem to log in to Teams or the Microsoft store. Any Microsoft app is buggy since my free trial expired.

After I would enter my working school email to attempt to log in, Teams Error Code - caa30194. "Sorry-we've run into an issue."

Microsoft Store Error Code - 0x80131500. "Try that again. Page could not be loaded. Please try again later."

I've cleared the cache, I've updated and reset the apps, I've restarted my computer. My internet connection is fine. And I am not running a VPN.

Answer 1

Hi , KIRAYO

Do the following go to settings then go to the accounts tab then email and accounts and remove the accounts that are connected.

After restarting the computer, open Prompt on command, run the command: Sfc /scannow , wait for the process to finish, run the command: WSReset.exe, wait for the Microsoft store to open and try logging in again.

Independent Advisor - Community

Thanks

Answer 2

I can log in just fine, everything works smoothly. Same with Teams online, just not apps.

Still unable to login/connect to the microsoft store, doesn't matter which email I use.

Answer 3

Hi , KIRAYO

Maybe it's a problem with your school account, test it by trying to log in to the link below with your school account. If you cannot, check with the School or Company to see if the account has been closed and is suspended.

https://login.microsoftonline.com/common/oauth2...

Independent Advisor - Community

Thanks

Answer 4

Before I couldn't log in with either, but I was just able to login to Teams with my personal email, but not my school email.

Answer 5

Hi , KIRAYO

I am Ivan, I will help you with this.

You were using a School or Company account to log in to teams/microsoft store ?

Test by logging in with a Personal Microsoft account.

Independent Advisor - Community

Thanks