Azure custom domain not available but available but available on other domain registrars

ismail haruna 1 Reputation point

Dear Microsoft, i am trying to start a new project and wish to Microsoft azure, but trying to create the custom domain name, Azure is saying it is not available and on godaddy,whogohost and other domain registrars are saying the domain is available, but in Azure it is saying unavailable. Please the custom domain name is: and i wish to use Azure from the domain name till production of the web app. KIndly help resolve as i await a positive feedback in due course

Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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  1. ajkuma 20,706 Reputation points Microsoft Employee

    @ismail haruna , Thanks for your interest in Azure.

    It is recommended that you use a CNAME for all custom DNS names except a root domain (for example, You can also add/register your URL without the "www." prefix, to set up another record in order for Azure to verify.

    You can then add a CNAME record for the 'www' subdomain (for example,
    Follow the steps outlined in this doc '#map-a-cname-record' for the steps.

    So, for your case (just to show you the domain availability), try without 'www':

    Another, test example:


    Kindly see this document for more details Add and Secure a Custom Domain on Your Azure App Service Web App.

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  2. Anonymous

    @ajkuma @PRADEEPCHEEKATLA-MSFT @AmanpreetSingh-MSFT , thanks for helping me resolve my previous custom domain name registration availability on Azure, but now i want to work on another project and seems to be having the same issue which is:

    Custom Domain name: saying unavailable on Azure but showing available on all other domain registrars platform like godaddy, and this had happened before i was made available by your technical team on a previous domain name i have on my subscription and is live online;

    the main aim is to buy and register a custom domain in Azure so all my solutions will be in Azure trying to avoid disparage platforms, so i want to register and buy a custom domain with .pl top-level domain; if Azure can support .nl and .in i believe they should support .pl too, will be glad to have an affirmative feedback on this before i go purchase from an external domain registrar which am not very comfortable with.

    Thanks in advance as this issue is resolve please