Microsoft store doesn't work

Question

Hello,

I recently just bought a new laptop, it runs the latest windows 10 version, and it seems to have problems with ms store. I live in Iran so I had to change the region for the store to work, the store shows the apps, but I feel like it's not complete nor it's supposed to look like this.

(I attached a screenshot at the bottom of the question.)

the ms store works perfectly fine on my old laptop, so it can't be internet issues.

I believed this was a windows installation failure, so here's a list of everything I've tried:

• resetting my pc and reinstalling windows from local. (I didn't redownload windows if that's any help)
• I extreme reset my ms store from the settings.
• tried reinstalling ms store with powershell.
• reset ms store using the command wsreset.exe
• store troubleshooter didn't detect any problems.
• I used sfc /scannow on both powershell and cmd, I also used the DISM commands as well.
• I used VPNs and DNS servers to see if that's any help but no, it still shows the error code: 0X00000005 while saying "the thing you're looking for isn't here."
• I disabled IPv6 in my wifi settings. (because that usually helps me, but it didn't this time.)

basically it shows the apps, but when I click on any links it just gives me the message I mentioned above.

I tried installing Minecraft from the official website, I downloaded the launcher, the store seems to download the necessary files, but then it says "failed to contact microsoft store" then it quits the installer.

so is there any ways to fix this pesky issue? all helps are appreciated!

Windows specifications:
OS: Windows 10 Enterprise

version: 22H2

OS build: 19045.3693

Answer 1

Hi Sideswipe Motiee,

Welcome to Microsoft Community.

According to recent information from a similar issue, the APIs integrated with certain versions of Microsoft Store are outdated and may require an update to the Microsoft Store app itself.

Microsoft Store - Microsoft Apps

In addition, we note that your device is running Windows 10 Enterprise.

The Answers community is primarily involved in providing guidance at a general usage level for products aimed at individuals or families.

The issue on Windows 10 Enterprise is out of reach of the response support community.

For further professional assistance related to Microsoft Store on Windows 10 Enterprise, it is more suitable for publishing on Microsoft Learn (English only), you can click on "Ask a question", there are experts who can provide more professional solutions in that place.  Windows 10 - Microsoft Q&AHere is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.

I won't be able to help you, but I'll leave that question open in case one of our amazing volunteers has ideas for you. 

Thanks for your patience and understanding!

Best Regards,

Kyo - MSFT | Microsoft Community Support Specialist