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Problem with DVD /CD Player

Anonymous
2023-10-22T11:19:37+00:00

Using windows 10.

When I try to open cd or dvd discs on my PC I keep getting the message - Please insert a Disc into Drive E Occasionally it opens a few DVDs but not always. How can I resolve this matter.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-10-22T15:34:53+00:00

    It means the CD/DVD is loading. Did you try the hardware troubleshooter?

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  4. Anonymous
    2023-10-22T14:28:45+00:00

    Thanks Ravi.

    Using device manager I see DVD/CD-Rom Drives

                                     HP DVD-Ram GHA3N

    When click on update I get the message that I have the best type for my Device !

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  5. Anonymous
    2023-10-22T11:56:41+00:00

    Hey there!

    My name is Ravi, an independent advisor and expert user. I am happy to help you. :)

    I understand you get "Please insert a Disc into Drive E" when you try to use the CD/DVD drive.

    I suggest you to check the device manager to see if the CD is detected.

    You can run the hardware troubleshooter.

    1). Select Start > Settings > Update & Security > Troubleshooting,

    2). Select the Hardware and Device options.

    3). Click on the Next button to run the troubleshooter.

    Feel free to get in touch again if you have any additional questions.

    Cheers,

    Ravi

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