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Missing User After Accessing Bios

Anonymous
2023-11-16T02:01:31+00:00

Hi there! Hoping someone can help me with this because I am lost.

I searched for a safe way to access and make a change to the BIOS (I wanted to enable the onboard graphics on my MOBO). I followed the instructions on this link:

How to enter the BIOS on Windows 10 | Laptop Mag

As soon as the PC restarted an old user showed up - not my main one, the one I am using here for this message. The desktop is full of old material. And even Windows version got back to 20h2. I'm really lost with this.

Restore point are also missing. Maybe because of this new user, but I don't know.

I was previously in Windows Pro 22h2, logged in with the user I am using here.

Hope I can get some help.

Thank you!

Renan

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Sumit D - IA 170.7K Reputation points Independent Advisor
2023-11-16T16:07:24+00:00

Awesome! Thank you for letting us know.

To help others with a similar issue, consider marking the thread as answered by pressing Yes below the appropriate post. Have a good week.

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  1. Anonymous
    2023-11-16T11:54:05+00:00

    Yes, Sumit. I have a workstation with multiple drives for projects and software's. After this last question you made I am thinking, could it be possible that after I enabled intel graphics on the bios the pc booted on an older drive? I have a previous SSD drive still on the machine, but I was originally using as my drive C a brand new M2 installed last year. I noticed this morning that the booting is quiet slow.

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  2. Sumit D - IA 170.7K Reputation points Independent Advisor
    2023-11-16T11:32:04+00:00

    Thank you. There is only 1 OS registered on your machine.

    Does your device have multiple disk drives?

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  3. Anonymous
    2023-11-16T02:54:56+00:00

    Hello Sumit! Thank you very much for your assistance.

    Here is the print screen of the boot tab - my system is in brazilian portuguese.

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  4. Sumit D - IA 170.7K Reputation points Independent Advisor
    2023-11-16T02:33:40+00:00

    Hi Renan,

    I'm Sumit, here to answer your query at the Microsoft Community.

    That is odd. I wonder if there is an older installation present on your drive.

    Press Windows+R keys on the keyboard, or Right-click Start on the Taskbar and choose Run.

    Type msconfig

    Press Enter.

    Take a screenshot of the boot tab and post in the next reply.

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